Customer Service Representative

Job Description

Our Sales Support – Inbound / Outbound Call Marketing Analyst will work with the most progressive direct-mail lead generation system in the industry. As our Sales Support Representative, you will assist in marketing our national inventory of leads across the U.S to existing clients that are looking to invest and grow their business. This is a high volume, high velocity model that needs excellent communication skills and confidence to be able to quickly up-sell and cross-sell opportunities to our clients.

Our inside sales team is located in Burlington, NC.

Responsibilities include, but are not limited to, the following:

  • Perform timely, outbound calls and follow up to high inbound volume inquires.
  • Qualify and direct independent consultants to appropriate areas.
  • Fill pipeline with opportunities created by on-going relationships with independent consultants.
  • Identify prospective revenue opportunities for our team to increase lead generation and distribution.
  • Contribute to achieving/exceeding company's goals by conducting solution-oriented ideas to better promote our inventory and assist in new lead creation ideas.


  • College degree preferred.
  • Two years of inside sales experience preferred.
  • Self-starter with energetic and positive work ethic!
  • Strong team orientation and successful track record
  • Excellent verbal, phone and written communication skills
  • Ability to prioritize and perform multiple tasks
  • Knowledge of general computer skills
  • Ability to prioritize and perform multiple tasks.


  • Competitive Base Salary
  • Personal performance bonus’
  • Healthcare & dental benefits provided
  • Paid vacation

Our Motto:

  • Have fun, make money, and make a difference!

Company Overview:

What started with a dream in Andy Albright’s basement has grown into a blooming business with 160 corporate employees here in Burlington. The Alliance has grown from a single employee in 2002 when Albright was working out of his home to three buildings near Maple Avenue – including a 54,000 square foot main campus at 1214 Turrentine St. and two other satellite campuses. The little company that promised it would always, “Have Fun, Make Money and Make a Difference” is now more than 10 years old, but we are just getting started.

We are always looking for intelligent and ambitious people looking to start their career with our team.

Our Inside Sales position is ideal for a self-starter who is motivated to pick up the phone and create relationships and sincerely cares about helping others on a daily basis. Will train and infuse our corporate culture.

Apply today!

Apply Now

Upload a Resume

Upload a Cover Letter

Our Trusted Partners

Mutual Of Omaha
Columbian Life

Like what you see?
Let's Talk.

get started

Our Trusted Partners

Mutual Of Omaha
Columbian Life